SAP Charm Activation issues

Recently some issues has been occurred while working on Charm project creation in solar_project_admin in Solution Manager 7.1

After Activating Change Request Management in System Landscape — Change Management.

Click Refresh – then click Check – Below errors occurred

Error in Red: Domain check found differences

Cause: Difference in definition of Local Domain info & Solution Manager Domain info

Solution: Check the TMS domain in SLD for affected system, it’s showing wrong. go to ABAP system & trigger the latest System DATA to SLD(RZ70). LMDB will fetch the data from SLD then re run the check. issue will be resolved.

Error in Red: Error getting configuration of system

Cause: Related to RFC authorization

Solution: it’s not reading the data from SM_SYSTEM_TMW RFC. Check the authorization of that user SMTMSID in manage system & assign S_RFC role.

Check SAP note – 2225348 – ChaRM check Error getting the Configuration for System

P.S. note: Once you fix the RFC, you need to restart the tx solar_project_admin & click on project & again click on Refresh then check button to verify it should work.

Error in Yellow: TMS check not possible. Project **** not completely configured for QGM

Cause: QGM not configured.

Solution: Ignore the error if you are working on project only for Charm Activation.

Error in Red: CTS Service plug-in not installed in system or cCTS plugin status cannot be retrieved from SID. See Note 1688276

Cause: Parameters not updated in STMS or domain link issue.

Solution: There are different solution for this error, in my case. i have deleted & recreated domain link from Solman to STMS domain controller & update the required Parameters in STMS – Systems — Transport Tool. Redistribute the changes.

Service Desk & ChaRM Configuration.

Recently i am working with Service Desk & ChaRM(Change Request Management) configuration in SOLMAN.

Service Desk is easy to configure rather then ChaRM. I have completed my Service Desk configuration successfully & it’s working smoothly. Here i will not provide any steps due to it’s a very long configuration, however if you required the configuration steps, you can mail me directly at my adil(at)adilfahim.com

ChaRM is little bit difficult to configure. I didn’t find any standard configuration document in SAP service market place then i searched on SDN and find some different docs, compiled that docs & create a single document to work around. i have completed almost all steps which required in ChaRM but still i am stuck while creating Change Request to add in Maintenance Cycle. When i will completed, i will update my blog and will share a doc of fully configured ChaRM Configuration.